Order tracking
From Mwea mill to your doorstep.
Enter your order number and the email or phone you used at checkout to see exactly where your rice is along the journey.
How tracking works
Every order moves through these stages — once you submit your details we'll show you exactly where yours is.
Order placed
We received your order
Payment confirmed
Funds received and verified
Milling & quality check
Paddy milled, sorted and graded at the Mwea mill
Packed & sealed
Bagged, labelled and weighed
Dispatched from warehouse
Loaded onto the delivery truck
In transit
On the road to your town
Out for delivery
Final leg to your address
Delivered
Handed over to the consumer